Booking Terms & Conditions

Payment, Terms and Cancellation

A deposit sum is payable upon booking. This amount will depend on the type and scale of the proposed event.

Full payment must be made at least 30 days prior to the start of your planned event.

A damage deposit is taken at the time of booking to cover damages to and losses from St Anne's House. This deposit is fully refundable following satisfactory checks after your check out from St Anne's House.

Any solicitors’ fees incurred as a result of non-payments will be charged in addition to the overdue amount.

We require proof of the main guest's identity at the time of booking (e.g. a scanned copy of photocard driving license or passport). The actual document must be presented at check-in.

Conditions

In agreeing to book your event with St Anne's House, you accept responsibility for any damage or loss caused by you or any person attending your event. Full payment for any such damage or loss must be paid to St Anne's House.

Any electrical equipment brought onto the premises by you or your guests must be certified as safe according to current PAT standards by a qualified test provider.

Cancellations

If you cancel your stay after booking, you will be required to pay the following fees:-

More than 30 days before the event start: 50% of total event fee
Less than 30 days before the event start: 100% of total event fee

Any reduction in the number of attendees stated at the time of the booking will also incur the cancellation charges listed above.